Why we get so many 5 star reviews

 
We often see patients who are at the clinic who have a mole or a cyst or a lipoma, which they have never really liked the look of.
It may be in a prominent position such as the forehead or the cheek and they have finally decided that it is time to be rid of it.
One of the things we pride ourselves on here at the Staiano Clinic, is that all of your consultations will be with the surgeon who will be performing the surgery. 

I am amazed when I hear stories of patients seeing someone in the clinic, only to find on the day of the procedure that a different surgeon is going to operate on them who they have never met before.
This is bad practice and uncomfortable for the surgeon and I am sure that it does nothing to give confidence to you, the patient.

Because all the consultations are with your surgeon, you will find that we will give you an honest opinion about what can reasonably be achieved, because we will be the one who will see you after the surgery and be with you at each of your follow up appointments.
It is all too easy for a sales adviser or clinic nurse to gloss over the potential complications and promise a great result if they do not have to face you afterwards and justify the quality of the result that you have achieved.
This avoids giving patients realistic expectations so they can make an informed decision as to whether surgery is right for them.

Our goal is to see as many patients as possible and we are constantly looking for new avenues to spread the word to reach new audiences (please feel free to share this post).
¦but at the same time, when we see you we want to give you the best advice because the clinic is built on the foundation that we will do everything we can to give you the best result possible, and this might sometimes mean not operating on you.

It is better that you are prepared for the likely result that you will achieve, what the scar will look like, and what effect the surgery can reasonably be expected to have on you. 
However, if you do decide to go ahead with surgery it is far more likely that you are going to be happy with your result.

I think this is one of the reasons why we have so many happy patients.

We are so lucky to have a supportive community at different stages of their surgery who will freely talk and give advice to others.

I guess on the face of it you could say that the Staiano Clinic is a plastic surgery clinic, but that is not what we are really about.

We are about listening to people, understanding their concerns, their hopes and their fears, and talking about what can be done to address them, and going through the options to allow you to come up with a plan for what is right for you.
We are all about the long game and want to make patients for life.

I guess different clinics will have different values and while we do have company goals and commitments, I guess you can sum up our values in two words,
‘we care’.

Plastic surgery is a very personal thing and a personal choice but it has become synonymous with cowboy operators and botched bodies.
I think this is because it is increasingly commercialised and there are a growing number of non-fully trained plastic surgeons providing the surgery who are supported by a corporate backing which is focused on the most efficient and cost-effective way of delivering the service, which often involves the surgeon only performing the surgery and other members of staff dealing with the after care.

I believe the after care is crucial and is something we focus on here.

I guess different models will work for different people.

If you want all of your consultations with the surgeon, come to us.

If you have any questions and want to get in touch, then contact us on the website or on Facebook where JJ does a live Q and A on Facebook every Tuesday at 7 p.m.  Please visit our Facebook page if you would like to put a question directly to Jonathan.
Feel free to leave a comment below, or drop us an e-mail.
If you want to come for a free no obligation consultation with one of our plastic surgeons, please call or email us or fill in the on-line contact form.